FAQs

Does the EAC have Gift Certificates?

The Elegant Alley Cat offers gift certificates upon request.  They are available for any occasion and are always sure to please!

 


What are your store hours?

The Elegant Alley Cat is open during the daytime for those ‘last minute’ or ‘perfectly planned’ gifts.  Our store hours are:

Monday – Friday: 10:00 A.M. – 5:00 P.M.
Saturday: 10:00 A.M. – 5:00 P.M.
Sunday: CLOSED

 


What is your Return Policy?

All exchanges and returns require a valid receipt. In-store exchanges require a Gift Receipt or a Register Receipt and MUST be made within 30 days of purchase. Full returns for refund may be made ONLY with a Register Receipt and must be made within 30 days of purchase. Refunds will be given in the same form of payment in which the original purchase was made. If a credit card was used to pay, the same credit card is required for a refund.


What payment methods do you accept?

The Elegant Alley Cat accepts Visa, Master Card, American Express, and U.S. currency.

 

Can I order something that you don’t have in the store?

Please ask us about anything you may want to order.  All special orders are done on a case by case basis and according to availability. Some orders may require a deposit.

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